Careers

Senior Sales Manager
sr sales manager
Management
We are an international reputable ecommerce company based in Jakarta and our business is growing significantly. Currently we are looking for the Senior Sales Manager (Executive Level Position report to GM Sales).
S/he will manage a dynamic team and manage the entire spectrum of sales inclusive direct sales, telesales, retentions and churn management. S/he will play the business partnering role and assist in operational matters. S/he is also expected to business partner on strategic initiatives and ensures implementation of best practices and continuous improvements,
Responsibilities
  • Serve as the expert and resource of market and product strategy development and execution. Driving top-line and bottom-line business results on key strategies and tactics for Via Indonesia ’s products portfolio, channels, promotion strategy, product life cycle management and recruitment life cycle.
  • Prime accountability for P/L and company business growth by monitoring sales team to achieve sales and margin targets. Managing team’s performance and improve team capability to understand the operational challenges with particular business opportunities as well as fully understand the strategic initiatives of the company.
  • Drive revenue and sales growth through the successful implementation new channel, new area expansion, new product development and other business opportunities.
  • Country Expert on recruitment life cycle from lead generation, achieved target penetration on new customer acquired, managing customer loyalty and retention management.
  • Assist strategic & key initiatives in achieve budget sales and profit by research, identify, develop & convert customer leads to new business opportunities that are of significant size potential, multi-locational and strategically important.
  • Delivering customer-focused service offerings to ensure that there is a common understanding of service expectations and solutions and developing and maintaining excellent relationship with all clients.
  • Works internally with the technology, product, marketing, operations, design teams, finance and HR department.
Job Requirements
  • Bachelor degree from reputable university in Business / Marketing management or Science / Engineering with a combination of equivalent work experience.
  • Previous experience 10 years experiences in B2B sales and at least 3 years served as Sales Manager with reputable companies.
  • Preferably from Preferably from B2B, E-commerce or Service industries.
  • Strong working knowledge of sales management and ability to apply these to a variety of situations using a pragmatic and commonsense approach.
  • Able to meet deadlines , adapt to changing conditions and stands under pressure.
  • Fluent in English Communication Skills verbal and written is a MUST.

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Retention Assistant Manager
retent_assist_man
Management
We are an international reputable ecommerce company based in Jakarta and our business is growing significantly. Currently we are looking for the Retention Assistant Manager this position reporting to Senior Sales Manager.
S/he will manage a dynamic team and manage the whole aspect of telesales, retentions and churn management. S/he will play the business partnering role and assist in operational matters. S/he is also expected to business partner on strategic initiatives and ensures implementation of best practices and continuous improvements,
Responsibilities
  • Driving top-line and bottom-line business results on recruitment life cycle. Hands on the daily running and management of the retention team (Account Handler, RO, LTD and Win Back)
  • Assist Sales Manager with a recommendation (designing solutions or promotional offers) to retain the caller as a member to retain customers / idle / inactive customer -agents.
  • Assure retention team to achieve sales and margin targets by understand the operational challenges with particular business opportunities. Improve service by communicating and assisting individuals to understand member needs, providing guidance, and feedback.
  • Managing team’s performance and improve team capability by coaching, inspiring, training and motivating retention team.
  • Resolve customer complaints and concerns by investigating problems; develop solutions and manage through to resolution.
  • Lead team to increase number of customers movement form idle to active as well as improve increase underperform agent to do more transactions.
  • Study, analyze and report on customer feedback methods relative to products, services innovation.
Job Requirements
  • Bachelor degree from university in Business or Bachelor Degree of Marketing, Business Administration with a combination of equivalent work experience.
  • Preferably from Preferably from B2B, E-commerce or Service industries.
  • Previous experience 5 years experiences in retention sales with reputable companies.
  • Strong working knowledge of sales management and ability to apply these to a variety of situations using a pragmatic and commonsense approach.
  • Able to meet deadlines, adapt to changing conditions and stands under pressure.
  • Fluent in English Communication Skills verbal and written is a MUST.

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Digital Marketing intern
Digital Marketing intern
Marketing
  • Student Bachelor Degree: 0 years experience
We are looking for an enthusiastic marketing intern to join our marketing department and provide creative ideas to help achieve our goals. You will have administrative duties in developing and implementing marketing strategies. As a marketing intern, you will collaborate with our marketing team in all stages of marketing campaigns. Your insightful contribution will help develop, expand and maintain our marketing channels. This internship will help you acquire marketing skills and provide you with knowledge of various marketing strategies. Ultimately, you will gain broad experience in marketing and should be prepared to enter any fast paced work environment.
Responsibilities
  • Collect quantitative and qualitative data from marketing campaigns
  • Perform market analysis and research on competition
  • Support the marketing team in daily administrative tasks
  • Assist in marketing and advertising promotional activities (e.g. social media, direct mail and web)
  • Prepare promotional presentations
  • Help distribute marketing materials
  • Manage and update company database and customer relationship management systems (CRM)
  • Help organize marketing events
Qualifications
  • Strong desire to learn along with professional drive
  • Solid understanding of different marketing techniques
  • Excellent verbal and written communication skills
  • Excellent knowledge of MS Office
  • Basic knowledge with marketing computer software and online applications (e.g. CRM tools, Online analytics and Google Adwords)
  • Passion for the marketing industry and its best practices

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HTML Developer Internship
html intern
Marketing
  • HTML or Programming students: 0 year of experience
We are looking for an HTML developer who is motivated to combine the art of design with the art of programming. Responsibilities will include the translation of the designs to actual code that will produce visual elements of the mailer. You will work with the design graphic and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the mailer looks as well as how it works.
Responsibilities
  • Create HTML for mailer
  • Build reusable code and libraries for future use
  • Ensure the technical feasibility of designs
  • Collaborate with other team members and stakeholders
Qualifications
  • Proficient understanding of html tool including HTML5 and CSS3
  • Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
  • Strong knowledge of html coding
  • Good understanding of SEO principles and ensuring that the application will adhere to them

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Social Media Internship
SocMed Interns
Marketing
  • Communications Students or any field: 0 year of experience
Our Marketing Team is looking for a Social Media Intern to join our growing team. The ideal applicant will possess strong knowledge of the digital media landscape, including various social media sites. You will help the team to achieve goals in social media campaigns and help to create strong brand awareness. Candidate will help Marketing Communication for contributing to monitoring and posting on blogs and social networks, engaging in online forums, participating in online outreach and promotion, optimizing our website and conducting keyword analysis. Those looking to gain valuable online media experience with an established organization are encouraged to apply.
Responsibilities
  • Work with the on-site Marketing Communication to create and implement campaigns
  • Develop content calendars on a weekly and monthly basis for company brands
  • Monitor analytics with social media team to identify viable ideas
  • Create engaging blog and social media content
  • Assist in the general distribution of press releases and media alerts
  • Provide support to Sales team at live and online events
Qualification
  • Students in Bachelor’s Degree in Communications or related field
  • Have strong passion in social media/marketing
  • Excellent oral and written communication skills
  • In-depth working knowledge of Facebook, Twitter, Instagram, YouTube, Pinterest and Google+

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Project Management Lead
Project Management Lead
Management
Via Indonesia is an international reputable ecommerce company based in Jakarta and our business is growing significantly. We are looking for dynamic and high performing fresh graduates to join our highly successful Project Management Graduate Program. This is a challenging role that will be highly rewarding and high profile, working across multiple departments and interfacing with various project support disciplines and intention communicating with senior leadership. S/he will Project manage the continuous business improvement process from conduct business analyst, proposal to implementation. S/he will play the business partnering role with function managers and assist in operational matters. S/he is also expected to business partner on strategic initiatives and ensures implementation of best practices and assists business transformation / change management.
Responsibilities
  • Via Indonesia organizes its business into projects as a method to respond to the demands of its customers and maintain a competitive market position. Project managements are therefore a discipline essential to the performance of the business and are responsible for defining, planning, monitoring, controlling, reporting and delivering these projects so that the required benefits are achieved.
  • As initiator in driving organizational improvements and development through the implementation of best business practices
  • Maintain control of the project (result of the business, timescales, resources, budget, quality, administration, customer requirements, delegation of tasks)
  • Project Managers have overall responsibility for their projects, and are accountable for their successful delivery. The successful candidates will be required to work at various functions at Via Indonesia for short and extended periods to gain an in-depth understanding of the different business model and products.
  • This accountability means that Project Management have to work with cross disciplines such as Sales, Marketing, Operation, Finance, Technical, HR and Legal to deliver projects that meet both the goals of the business and the goals of the customer.
  • Reporting to the Head of Projects, including escalating project/resourcing issues and suggesting improvements to processes, when needed
Requirements
  • Fresh Graduate from top ten university in business management, engineering or science with min GPA 3.0/4
  • Previous experience (co-op or practical training ) in Project Management with reputable companies is a plus.
  • The role will require excellent interpersonal skills, and high levels of energy and stamina. Able to meet deadlines , adapt to changing conditions and stands under pressure.
  • Ability to generate effective and pragmatic solutions to new situations and problems as they are presented. Be a logical thinker with excellent problem solving ability.
  • Have excellent communication skills Fluent in English Communication Skills verbal and written is a MUST

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Ticketing Manager
Ticketing Manager
Operation
  • Required Experience: Minimum 5 Years of Experience in Travel Industry.
Responsibilities:
  • You will manage the operational activities for Via.com Reservations & Ticketing operations in order to provide efficient and cost effective solutions in improving the overall business.
  • Managing the flights and ticketing staff ensuring workloads are evenly spread across the team by planning resource efficiently and prioritizing.
  • Provide extensive training to new staff within the department, along with continued guidance and coaching to existing staff members.
  • Monitor and manage the client request and ensure its handled within the defined SLA.
  • Ensuring all fares are loaded on GDS system
  • Ensure airline request, refunds and ADM’s are processed as per the airline policy
Job Requirements:
  • Candidate should have deep interest and passion for Travel industry.
  • An extensive understanding of GDS system (Sabre,Galileo).
  • Experience of handling the complete process of Issuance, Cancellation and Reissuance on GDS system.
  • Must be aware of Travel Terminology.
  • A team player and leader with good problem solving skill.
  • Maintaining good relationship with International and Domestic Airlines.
  • Candidate should have Minimum 5 Years of Experience in Travel Industry.
  • Experience in training and creation of supporting manuals and training documentation.
  • Candidate must possess at least a Bachelor's Degree, Hospitality/Tourism/Hotel Management or equivalent.
  • Required language(s): English, Bahasa Indonesia.

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Holiday Manager
Holiday Manager
Holiday Product
  • Required Experience: 5 Years Experience
Responsibilities
  • Candidate must possess at least Diploma in Hospitality/Tourism/Hotel Management or equivalent.
  • Required language(s): English
  • At least 3 Year(s) of working experience in the related field is required for this position.
  • Required Skill(s): Advance in handling Domestic/International Inbound Tour Packages, Advance skill in Tour Package Quotation, strong relationship with hoteliers, restaurants, transportation company, tourist attractions and other related suppliers, Pricing, negotiation and contracting skill, Multi task, able to work under pressure and longer working hours, Able to work in team, Leadership and Managerial Skill
  • Preferably Coordinator specialized in Hotel Management/Tourism Services or equivalent.

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HR Senior Officer Organization Development
HR Senior Officer Organization Development
HR Development
  • Requirement: 2 Years of Experience
We are an international reputable ecommerce company based in Jakarta and our business is growing significantly. Currently we are looking for the Sr. Human Resource Officer specialized in Organization Development (Direct Report to HR Manager). S/he will manage a dynamic team and manage Organization Development’s spectrum. An understanding of HRIS and compensation benefit (including payroll) knowledge is required. S/he will expect to implementation of strategic initiatives and best practices and continuous improvements.
Responsibilities
  • Coordinate and monitor the strategies, policies, programs in the areas recruitment, compensation and benefits, payroll, organizational development and trainings.
  • Supports the staffing process, including identification of career development needs, preparation of job descriptions, job postings, new hire paperwork and back ground checks, as well as candidate selection processes.
  • Consults with management on performance appraisal, organizational strategy and people development matters as well as KPI target system.
  • Maintain a proper Working Procedure Guideline and Job Description according to the company values.
  • Provides a broad range of consultatives services to all levels of staffs regarding policies and procedures.
  • Analyzes the needs of assessment for training (TNA) and staff development in achieving the goals and objective of the company as well as managing talent pool.
  • Plans, Implement, Designs and develop HR Training programs for management and staff. Reviews evaluation of training course, objective and accomplishments. Make assessments of effectiveness of training.
  • Prepare all documentation of employee sign in and sign out is properly and completely complied(introduction, access, batch, uniform, exit interview, pension, etc) and submitted to Human Resource.
  • Maintain absentee, leave, lateness integrated with payroll and HRIS. Processes, verifies, and maintains documentation and HRIS relating to personnel activities.
  • Gathers and analyzes HR problems and data in HR areas required by management or Head Office in regular report format.
Job Requirements
  • Business degree from reputable university in HR or Psychology or a combination of equivalent work experience of 2 years with reputable companies
  • Good communication skill, team work and tech savvy (Ms Office Skill, Reporting, Internal System and HRIS)
  • Fluent in English Communication Skills verbal and written is an advantage.
  • Able to meet deadlines , adapt to changing conditions and stands under pressure.
  • Interested candidates please send your portfolios to HRD,id@via.com

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HR Manager Organization Development
HR Manager Organization Development
HR Development
  • Requirement:: 10 Years of Experience
We are an international reputable ecommerce company based in Jakarta and our business is growing significantly. Currently we are looking for the HR Manager specialized in Organization Development (Executive Level Position Reporting to Director). S/he will manage a dynamic team and manage the entire spectrum of HR inclusive people development, organizational development, and knowledge of payroll (is advantage). S/he will play the business partnering role and assist in operational matters. S/he is also expected to business partner on strategic initiatives and ensures implementation of best practices and continuous improvements
Responsibilities
  • Plan, direct, coordinate, and monitor the objectives, strategies, policies, programs in the areas of Organization Development (manpower planning, recruitment, C&B, grading system, performance management, people development and retention).
  • As initiator in driving organizational improvements and development through the implementation of best HR practices. Accountability of HR policy, general administration, employee and labor relations in effort to reach maximum level of employee productivity and creativity throughout the work force.
  • Recommending effective and efficient organization structure and development plans to coincide with strategic objectives. Managing training as people development key area of improvement.
  • Accountability of maintain regulation / discipline along with leadership team to execute business deliverable by increasing efficiently and effectively.
  • Manage company legal document and overseeing, maintenance, and communication of record required by government regulations.
  • Experience implementation on HRIS (human resources information system) and general administration that meets focus on office automation.
  • Serve as the expert of company resource on Legal matters, Labour Law, Salary Scheme, Governmental Regulation, Payroll Taxation and Employee Administration.
Job Requirements
  • Bachelor degree from reputable university in Human Resources management, Psychology or Law or a combination of equivalent work experiences of 10 years and at least 3 years served as HR Manager with reputable companies.
  • Preferably from Preferably from Hospitality, E commerce or Service industries.
  • Strong working knowledge of employment law issues and ability to apply these to a variety of situations using a pragmatic and commonsense approach.
  • Able to meet deadlines , adapt to changing conditions and stands under pressure.
  • Ability to generate effective and pragmatic solutions to new situations and problems as they are presented.
  • Fluent in English Communication Skills verbal and written is a MUST.
  • Interested candidates please send your portfolios to HRD,id@via.com

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